SingaporePetCare understands the importance of your personal information and protects all information you share with us when you use this website. You can be assured that every piece of information you share with us which identifies you will be used only in accordance with the privacy policies stated herein. We recommend you check these policies often as we may make amendments to the policies from time to time.

At the time you visit SingaporePetCare, we only collect the information that is necessary to process your order. This includes the following:

• name
• contact information (phone number and email address)
• billing & shipping address including postal code
• payment information (credit/debit card details)
• network information (browser, internet, IP address, geolocation, etc.)
• pet details (name, age, breed, height, weight)
• other details relevant to preferences and/or offers

We use your information with your consent, as permitted by law for the following purposes:

• make ourselves aware of your requirements
• to set up a communication in regards to the products and/or services we offer
• provide you with the products and services you opt for
• to convey offers/discounts/promotions/special deals
• for the development of offered products and/or services
• to perform in agreement with the law and regulations

We neither share nor disclose your personal information with third parties, excluding our suppliers and/or shipping partners to fulfil your needs; to financial organisations to process transactions; to administrative institutions such as law enforcement, customs, etc.

Our users are entitled to access their personal information anytime by communicating with us. You may request to access, amend, control, delete, transfer to other service providers, object or restrict the use of your certain and/or all information. However, these rights are accessible only in certain circumstances and all of them are limited by the law.

SingaporePetCare is committed to ensuring that the information we collect is secure. To achieve this, we have put in place relevant electronic, physical, managerial and several other procedures to prevent unauthorised access and/or disclosure and protect the information we ask you to share.

We use cookies and other similar tracking methods when offering our services. When you visit our website, a small amount of information (cookie) is downloaded to your device. We use this information (cookies) to improve your browsing experience by asking you to allow us to remember your preferences and actions at the time you visit our website.

We only encourage agreement-based marketing. You may withdraw from receiving promotions, products and/or service updates via our marketing channels by modifying browser settings or by disabling cookies, if and when you do not wish to receive the same.

Please note, our website may not perform satisfactorily or access to the website may be interrupted if cookies are disabled.

If you wish to unregister from any of our offerings, please send us an email to customercare@SingaporePetCare.com.sg and we will assist you with the same.