General

This website is operated by SingaporePetCare. The website along with all its content, images, graphics, logos, trademarks, and other properties is owned by SingaporePetCare. Every piece of information, service and tool offered to the user, is conditioned upon your agreement to all the terms, policies, conditions and information stated here.

By using this website, either as a guest or as a registered user, you affirm that you have read and understood these terms and agree to be bound by them in the form they appear during your use of the website. SingaporePetCare reserves the right to change/amend these terms without prior notice.

Registration

The user shall complete the registration process and sign up on SingaporePetCare by providing information such as name, phone number, billing and mailing address, email address, etc. By signing up, the user certifies that all the information he/she has shared is complete and accurate.

A user can not transfer his/her account or login credentials to other individual.

Termination of Account

SingaporePetCare reserves the right to close/cancel any account that has been inactive for a long time; found to have incomplete/inaccurate information; account is compromised or is used for fraudulent activities. SingaporePetCare also reserves the right to cancel multiple accounts found under the name of the same individual.

Promotions and Discounts

We run several promotions, offers, season discounts and rewards for our users. SingaporePetCare reserves all the rights to postpone/amend/discontinue any promotional offer at any time without notifying buyers.

Unless authorised and validated by us, a buyer cannot combine offers/promotions. Products that are sold at discounted prices are not subject to any other promotion or offer.

The Website

We do everything to offer uninterrupted access to our website to all our users around the clock. However, the performance of the website depends and varies in accordance with the internet services in users' locality/region hence we do not guarantee uninterrupted and flawless streaming of the website.

Sometimes, we may temporarily stop or restrict access to our website for maintenance and/or upgrading purposes.

Our website may carry links to third-party portals. The accuracy of the information available on these websites is not validated by us. It is the users' responsibility to verify such information.

The website may use cookies that can be used for business purposes. Users are responsible for maintaining their anonymity and are requested to use a browser that does not accept cookies if they wish otherwise.

Privacy

SingaporePetCare understands the significance of the privacy of its buyers. Therefore, we do everything according to the industry standards to secure the information of our end users. For a complete understanding of how we collect and use your information, please refer to our "Privacy Policy".

Accountability

The use of product(s), content, services or information available on SingaporePetCare is subject to the "Terms of Use" described here. Users need to ensure that the use of product(s), content, services or information provided by our website is in accordance with the laws of their region.

Under no circumstances shall SingaporePetCare be liable for the products and/or services, damages, missing/loss/delayed order, or financial loss of any sort. We are only accountable for the value of the product(s) or the replacement of the product (s) purchased from our website.

Amendments & Alterations

At SingaporePetCare, we reserve the right to change/amend/omit one or more service(s) or terms of use at any moment without prior notice. It is the users' responsibility to check these terms from time to time for alterations.

Contact Us

If you have any questions or suggestions, please write us an email at customercare@SingaporePetCare.com.sg